Privacy Policy | World Stage

World Stage (the "World Stage" brand), operated by [LEGAL ENTITY NAME] ("World Stage," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit worldstage.live or related World Stage portals, create an account, join a mailing list, purchase or inquire about tickets, make a dinner reservation, submit an artist or event-booking inquiry, participate in programs, contact us, or otherwise use our services (collectively, the "Services").

Publication note: Replace every bracketed item and confirm this policy with qualified legal counsel before publishing.

1. Information We Collect

Information you provide

Contact and account information, such as your name, email address, mobile number, mailing address, username, and account credentials.
Ticketing, event, reservation, booking, donation, sponsorship, and transaction information.
Artist, promoter, partner, vendor, press, program, or rental inquiry information, including professional details and submitted materials.
Communications, preferences, survey responses, support requests, and other content you submit.
Payment information processed by our payment, ticketing, reservation, or donation providers. We may receive limited transaction details but do not necessarily store full payment-card information.

Information collected automatically

When you use the Services, we and our service providers may collect device and usage information, such as IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from IP address, timestamps, identifiers, cookie data, and interactions with emails or website features.

Information from other sources

We may receive information from ticketing platforms, reservation providers, event partners, artists, promoters, payment processors, social networks, analytics providers, public sources, and other partners, subject to their policies and applicable law.

2. How We Use Information

Provide and administer the Services, accounts, events, tickets, reservations, bookings, programs, donations, partnerships, and customer support.
Send confirmations, receipts, reminders, schedule changes, safety notices, service updates, and responses to inquiries.
With appropriate consent, send newsletters, show announcements, artist features, community news, promotions, and SMS messages.
Personalize content, measure engagement, conduct analytics, improve accessibility and performance, and develop our offerings.
Detect fraud, abuse, security incidents, and violations of our terms; protect our users, artists, staff, systems, and venue.
Comply with law, legal process, contractual duties, accounting requirements, and nonprofit reporting obligations.

3. SMS/Text Messaging

If you affirmatively opt in, World Stage may send SMS/text messages to the mobile number you provide. Messages may include ticket or reservation confirmations, reminders, event changes, booking updates, customer-service communications, show announcements, community news, and other messages described at the point of consent.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services.

Reply STOP to opt out at any time. After you reply STOP, you may receive one confirmation message. Reply HELP for help, or contact us using the information in Section 14. Carriers are not liable for delayed or undelivered messages.

4. Mobile Information and Non-Sharing Statement

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information only to service providers and subcontractors that help us deliver and support our messaging program, and only for those authorized purposes; to comply with law; or to protect rights, safety, and security. SMS opt-in data and consent will not be shared with third parties for their marketing.

5. How We Disclose Information

We may disclose personal information:

To vendors acting on our behalf, including website hosting, communications, analytics, security, payment, ticketing, reservation, customer-support, and technology providers. Ciright, Inc. may act as a technology or communications provider on our behalf.
To artists, promoters, event organizers, restaurant or venue operations, and other partners when needed to fulfill a transaction or request and as disclosed to you.
In connection with a merger, reorganization, financing, transfer of operations, or similar organizational transaction, subject to appropriate protections.
When required by law, subpoena, court order, or governmental request; when reasonably necessary to protect rights, safety, property, and the integrity of the Services; or with your direction or consent.

We may also disclose aggregated or de-identified information that cannot reasonably identify you.

6. Cookies and Similar Technologies

We and our providers may use cookies, pixels, local storage, and similar technologies to operate the Services, remember preferences, understand usage, measure communications, and support advertising where permitted. You may control cookies through browser settings and any cookie controls we provide. Disabling cookies may affect site functionality.

7. Third-Party Services and Links

The Services may link to or integrate third-party ticketing, reservation, payment, donation, social-media, video, map, or other services. Their privacy practices are governed by their own policies. For example, ticket purchases may be completed through an external ticketing partner. Review the applicable third party's terms and privacy policy before submitting information.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide Services, maintain transaction and consent records, comply with legal and accounting duties, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

10. Your Choices and Privacy Rights

Email: use the unsubscribe link in marketing emails. Transactional or service messages may continue when necessary.
SMS: reply STOP to opt out and HELP for assistance.
Account: update available account information or contact us for assistance.
Cookies: use browser or site controls where available.
Privacy requests: depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or information about disclosures, and to appeal certain decisions.

To submit a privacy request, contact [PRIVACY EMAIL]. We may verify your identity before acting. We will not discriminate against you for exercising applicable privacy rights.

11. Children's Privacy

The general website is not directed to children under 13, and we do not knowingly collect their personal information through the general Services without appropriate authorization. Youth programs may use separate notices, consents, and parental or guardian permissions. If you believe a child provided personal information improperly, contact us.

12. International Visitors

World Stage is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States and other locations where our providers operate, subject to applicable safeguards.

13. Changes to This Policy

We may update this Privacy Policy. We will post the revised version with a new "Last Updated" date and provide additional notice when required by law. Your continued use after the effective date is subject to the updated policy.

14. Contact Us

[LEGAL ENTITY NAME] d/b/a World Stage
[MAILING ADDRESS]
Philadelphia, Pennsylvania [ZIP CODE]
Email: [PRIVACY EMAIL]
Phone: [GENERAL CONTACT NUMBER]
Website: https://worldstage.live/contactus